Casino Rama Resort

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Privacy Policy

Privacy Policy

At Casino Rama Resort (referred to as "we" or "us"), we are committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy sets out how we collect, use, store and share your information when you visit our website and/or create an account with us.

What Personal Data We Collect

We may collect personal data from you through various means, including:

  1. Online forms and registration processes
  2. Emails and communications
  3. Customer service interactions
  4. Browser cookies (for more information on this, please see below)

The types of personal data we collect may include: name, email address, phone number, date of birth, account details and login credentials.

How We Use Your Personal Data

We use your personal data to provide you with a range of services, including:

  1. Creating and managing your account
  2. Processing orders or bookings
  3. Providing customer support
  4. Sending marketing materials and newsletters (you can opt-out at any time)
  5. Improving our website and user experience

Cookies

Our website uses cookies to collect information about how you use it, including:

  1. IP addresses and online identifiers
  2. Device type and operating system
  3. Browser type and version
  4. Information on your interactions with our website (e.g., pages visited)

We use this data to improve the user experience and enhance security measures.

How We Store Your Personal Data

We take reasonable care to store your personal data securely, both electronically and physically. Our systems are protected by robust access controls and passwords, and all data is backed up regularly.

Who We Share Your Personal Data With

In some circumstances, we may share your personal data with:

  1. Affiliates or business partners
  2. Subcontractors (for example, website developers or hosting providers)
  3. Government agencies, as required by law

We will not sell or transfer your personal data to third parties without consent.

Security Measures

To prevent unauthorized access to our systems and protect the confidentiality of your information:

  1. We use encryption on all transmissions
  2. We store sensitive data securely (both online and offline)
  3. Our servers are physically located in secure facilities

Your Rights

You have a number of rights with respect to the personal data we hold about you, including:

  1. Right to access - You can request information about your data from us.
  2. Right to correction - If our records contain inaccuracies, you may correct them by contacting us directly.
  3. Right to erasure - In some circumstances (e.g., where a contract is terminated), we will delete relevant personal data.

Changes to This Policy

From time-to-time, this Privacy Policy might be reviewed and updated. We will always post the most current version on our website.

If you have any questions about our policies or practices regarding your personal data, please feel free to contact.