Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUS

The Operator is operated under Ontario Lottery and Gaming Corporation (OLG) regulatory framework.

• License Number: casinoramaca+1
• Issuing Authority: Ontario Lottery and Gaming Corporation (OLG)
• Jurisdiction: Ontario, Canada
• Allowed to Operate in Canada: Yes - Licensed and regulated land-based casino resort in Rama, Ontario

2. REGISTRATION AND LOGIN PROCESS

By registering for a membership at Casino Rama Resort, you acknowledge that:

• You are 19 years or older;
• You have read, understood, and agree to these Terms and Conditions;
• Your registration information is accurate and complete.

The Step-by-Step Process for Registration is as follows:

1. Visit My Club Rewards desk at Casino Rama Resort in person.
2. Present valid government-issued photo ID.
3. Receive personalized My Club Rewards card immediately.
4. Insert card into slot machines or present at table games to begin earning points.

KYC/ID Verification Required

You must provide a valid government-issued photo ID for membership registration and all subsequent activities on the premises.

Time to Activate Account

Your account will be activated immediately upon completion of the registration process, with receipt of your personalized My Club Rewards card at Guest Services desk.

Minimum Age and Eligibility Requirements

• You must be 19 years or older;
• You may not be self-excluded from any Ontario gaming facility;
• Free membership registration is available for all Canadian residents and visitors to Ontario;

3. GAMES AND SOFTWARE PROVIDERS

Casino Rama Resort offers over 2,500 slot machines, including video slots, progressive jackpots, and classic reels, as well as more than 100 gaming tables featuring blackjack, roulette, baccarat, poker variants, and craps.

• Software Providers: Physical land-based casino with gaming machines and live dealer tables
• Total Game Count: Over 2,600 games total (2,500+ slots, 100+ table games)
• Game Categories: Slot Machines; Table Games (Blackjack, Roulette, Baccarat, Poker, Craps); Progressive Jackpots; Electronic Gaming

4. BONUSES AND PROMOTIONS

Casino Rama Resort offers a variety of promotions and rewards programs.

• Welcome Bonus: CAD $5 Free Play for email sign-up
• My Club Rewards membership - Free to join with immediate point earning on slots, table games, dining, and hotel stays
• Process of activation for Welcome Bonus:
  1. Email sign-up: Provide email address to receive CAD $5 Free Play.
  2. My Club Rewards: Visit Guest Services desk with valid ID to activate membership.

5. VIP AND/OR LOYALTY PROGRAM

My Club Rewards is a multi-tiered loyalty program that offers rewards and benefits based on your play volume and point accumulation.

• How to Qualify:
  1. Free membership - Visit My Club Rewards desk with valid government-issued photo ID.
  2. Earn points by playing slots, table games, dining, hotel stays, and special events.
  3. Tier advancement based on cumulative points and activity.

6. PAYMENT METHODS AND BANKING TERMS

Casino Rama Resort offers a variety of payment methods for deposits and withdrawals.

• Deposit Methods:
  1. Front Money: Deposit funds in advance by visiting the Cage.
  2. Cash: Accepted at gaming floor, cage, restaurants, and hotel.
• Withdrawal Methods:
  1. Cash withdrawals: Available at Casino Cage during operating hours.
  2. Check payments: Available for large winnings.

7. KEY TERMS AND CONDITIONS

The following are some key terms and conditions to be aware of when playing at Casino Rama Resort:

• Minimum Age: You must be 19 years or older
• One membership per person
• Valid government-issued photo ID required for registration

8. RESPONSIBLE GAMBLING FEATURES

Casino Rama Resort provides responsible gaming features, including self-exclusion programs and personal limit-setting options.

• Self-exclusion from all Ontario gaming facilities available through OLG
• Reality checks and session reminders available on gaming floor
• Voluntary self-exclusion from any Ontario gaming facility

9. ADVANTAGES AND DISADVANTAGES

Advantages of playing at Casino Rama Resort include:

• Over 2,500 slot machines and 100+ table games offering extensive variety;
• Complete entertainment destination with a world-class Entertainment Centre hosting exclusive events;

Disadvantages may include no online gaming platform or mobile app available.

10. GENERAL CASINO INFORMATION

Casino Rama Resort was founded on July 31, 1996.

• Operator: Gateway Casinos & Entertainment Limited (since 2018)
• Owner: Ontario Lottery and Gaming Corporation (OLG) - Crown agency
• Supported Languages: English (primary), French available upon request

By registering for a membership at Casino Rama Resort or accessing the casino premises, you acknowledge that:

• You have read, understood, and agree to these Terms and Conditions;
• Your registration information is accurate and complete.

ACKNOWLEDGMENT

You hereby acknowledge that you are 19 years of age or older; you understand your obligations under these Terms and Conditions; and you authorize us to provide all necessary verification processes on the gaming floor.